Using NEC and AVAYA technology to place our customers at the forefront of convergence solutions, we design integrated telephone systems to suit small and large business needs.
We will supply, install and maintain all end of line equipment and internal cabling, making it our business to provide convergence solutions streamlining your operations.
If you want to start off small, we could provide just 3 to 4 handsets and incoming line with a central control (mini switchboard), programmed to your business requirements.
For your remote workers, staff could have a handset in their home connected via the Internet, enabling them to work as if in the office. Many of our customers use this facility for their sales staff.
We offer Computer Telephony Integration (C.T.I.) this facility links a desktop PC to a telephone manager system. Using this system a member of staff takes a call via their PC, and immediately information from customer database pops up in a window on screen in front of them, dramatically improving customer service.
The same system can integrate with various office functions such as MS Outlook, enabling a contact in an e-mail list to be called directly by clicking on a PC screen icon.
For further information on Telephones, Telephone Systems, VoIP, telecoms, convergence solutions and telecommunications equipment in Norwich, Norfolk and throughout East Anglia, call InTouch Systems on 01603 425209 or use our
Contact Us page to see ways to get in touch.